Pick with a PickCart
This workflow shows you how to process several work orders in one run with a PickCart. Use it when you collect items for multiple orders on one route through the warehouse.
Role: Operator
Prerequisites
- Your account has the PickCart permission for the storage you pick from.
- A PickCart is linked to your workstation — see Process configuration.
- Work orders are available for the storage.
Steps
Attach work orders to the cart
- On the Main Menu, click PickCart. The cart view opens and shows the cart locations with their current state.
- If the work order list is long, open the search popover above it and type an order number, a description, or the value your connected system sends with the order. The match is not case-sensitive, and the active filter is shown as a chip you can remove to see the full list again.
- Attach work orders to cart locations in one of these ways:
- Click an empty cart location and click Attach, then select a work order.
- Scan a work order code.
- Attach the top orders of the list to all free locations at once.
- If the selected work order type has work order templates, switch the filter to Work order templates and click Attach on a template card — oneGRID creates a new work order from the template and attaches it to the cart location you select.
- If container tracking is enabled, attach a container to each used cart location when oneGRID asks for it.
When you click a cart location that holds a work order, its panel shows the work order number and whom the order is assigned to — you, or another operator by name. An order that another operator has already finished can be opened for its details.
Work orders another operator left on the cart
Whoever holds the cart can detach containers and work orders that another operator left on it — there is no need to reassign them first. The confirmation dialog names the other operator: Work orders assigned to {0} will be unassigned from them. Detaching releases that operator's claim on the order. With container tracking enabled, the container keeps its work order and everything picked into it, so its packing list stays available.
While any order on the cart belongs to somebody else, Start is refused with Some work orders attached to this cart are not assigned to you. Please detach them before starting the picking process.
Pick the attached orders
- Click Start. oneGRID guides you to the first location.
- Take the shown amount of the item and confirm the source according to the storage settings.
- Place the item into the cart location indicated by the LED signal and confirm the destination.
- Repeat until all positions of all attached orders are picked. The picking run is completed.
For work orders with a user-defined type — a process type — the source confirmation follows the Pick by scanning setting of the shelving storage the item is taken from, so a cart used across storages asks for whatever each storage requires: the location, the container, the item, or a button press. With UI button, the screen shows Please confirm picking from highlighted location: {0}. The cart's own Source confirmation setting still decides one thing: set to None, the cart asks for no source confirmation at all. Destination confirmation is unchanged, and work orders without a process type keep following the cart's Source confirmation setting in full.
When the shelving storage requires scanning the container, a work order whose designated location holds the item only in containers without a code can neither be attached nor started: Work order cannot be attached because a designated location has no container with a code to scan, while its storage requires scanning the source container. A cart carrying such an order cannot be started, even if the other orders on it could be picked.
Continue a full container in a new one
When the container at the cart location runs out of space, replace it without interrupting the order:
- Click Container is full, attach new. The Attach new container dialog opens.
- Scan an empty container to place it on the cart in the spot of the full one. The replacement has to fit the cart location, the same way it does when you place a container there by hand.
- Take the full container off the cart and continue picking into the new one.
The full container keeps its work order and everything already picked into it, so its packing list stays available.
The button appears only when container tracking is enabled, the cart location holds a real container, and something has already been picked into that container. It is not offered for an order that sits on a cart location without a container.
When lot number tracking is enabled and a location holds stock with lot numbers, the Scan lot number dialog opens during confirmation. Scan the lot number of the stock you are picking; if the location also holds stock of the item without a lot number, Pick item without lot number skips the scan.
Result
All attached work orders are picked into their cart locations and their status changes to Completed. You can review the run in the report of the cart view.
If something goes wrong
| Problem | See |
|---|---|
| The message Configuration is missing appears or PickCart cannot be started | Cart picking cannot be started |
| The PickCart tile is not visible | A feature is not visible |
| Your process is blocked or cannot be resumed | A process is stuck |
| A container that was replaced cannot be scanned back onto the cart | This is refused while the order is still being picked. Finish the order first |
| Detach all work orders is refused with A work order on this cart has multiple containers assigned. Detaching the work order can disrupt its history; detach the container to preserve it. | An order on the cart continues in a replaced container. Detach the containers individually instead, so the order keeps its history |
| The app shows an error message you do not recognise | Error messages |
An order that already spans several containers can be attached to the PickCart again after it was detached, so an accidental detach can be undone.